Is StyleKorean legit? The company is real; the complaints are about delivery, fees and refunds

StyleKorean is the online store of Silicon2, a company based in Seongnam, South Korea. The company name appears in the store's own FAQ and footer. According to the company history Silicon2 publishes, it was founded in 2002, launched the global StyleKorean site in 2015, listed on the KOSDAQ, the Korean stock exchange, in 2021, and recorded revenue of KRW 1.12 trillion (Korean won) in 2025.

That shows the company exists, not that your order will arrive. For that, see the customer reports further down.

StyleKorean rates 1.9 on Trustpilot, and 63% of its reviews are 1 star. The gap to YesStyle is large, with a caveat about the size and origin of the reviews.

Trustpilot says StyleKorean has not invited customers to review recently and warns that its reviews may not be representative. YesStyle does invite customers to review. The two collect reviews differently; that fact alone does not explain the gap between the ratings.

The store answers 22% of negative reviews. The app on the US App Store rates 2.7 across 135 ratings: that is a rating of the app, not a measure of delivery.

We read the 60 most recent reviews on the profile, all of them unprompted, and sorted each by its main subject. There are 12 positive and 48 negative: 44 with 1 star and 4 with 2 stars. Delivery and customs account for 26 of the 48.

On delivery, reviewers report orders stuck in preparation and parcels that never arrive. On customs, they report unexpected charges on delivery, including in Europe and the UK, and parcels held in the US; three of them blame the hold on missing documents from the store. On cancellations, they report money that never comes back and orders shipped after they asked to cancel. Some use the word fraud when describing these cases, and we have no way to verify them.

This count describes the sample and cannot be turned into a failure rate. It shows what the complaints in the sample are about, not how many orders go wrong.

That is 12 of the 60: 11 with 5 stars and 1 with 4. The praise mentions fast delivery, good packaging and price. Two, from the UK, report tax paid at checkout with no charge on delivery, and one reports a refund after a stalled parcel. Two of the positive reviews say they paid charges on delivery.

The same store shows up with orders that arrive in a week and with orders stuck for months. The sample does not say what separates one case from the other.

The second column comes from StyleKorean's shipping, returns and FAQ pages. The third comes from the reviews.

StyleKorean answers 22% of negative reviews, usually after more than 1 month. The profile was claimed in September. In the sample, 10 of the 60 have a reply, all from the end of that month, and they reach back to reviews from June; the most recent, from October, has no reply. Several replies ask the customer to contact support through their own account. At YesStyle, the rate is 99%, usually within 24 hours.

We don't know how many of these cases ended up resolved.

StyleKorean's FAQ states that all products are authentic and come straight from the brands or from trusted suppliers in Korea. None of the 60 reviews says the buyer received a fake product.

That is as far as we can go. We found no independent audit and did not buy from the store to test it. The absence of complaints in a small sample does not guarantee that every product is authentic.

• How often an order goes wrong: Trustpilot shows who wrote, not the total number of orders.
• Which country carries more risk: the complaints come from the US, Canada, the UK, Italy, Germany, Spain, the UAE and Saudi Arabia, among others, in numbers too small to compare.
• Whether support improved with the replies on Trustpilot: the profile only recently started answering.
• Whether it is more or less safe than any other store: the only comparison here is with YesStyle.

If the product you want is only at StyleKorean, or costs much less there, check in this order:

• Check shipping and delivery time in the cart, with your address. Free shipping varies by country.
• Work out the tax for your country. Outside the US and Canada, it can be charged before delivery, at your expense.
• Decide beforehand whether you accept paying that charge. Refusing the parcel over customs gets no refund and no reshipping.
• Stay within the US$500 limit per order, not counting shipping. Above that, the store recommends placing two orders.
• Keep the order number, tracking, receipts and photos of the parcel. For damage, the store asks for photos and the receipt.
• Mark the 14 business days to request a return, counted from receipt. On a return at your request, shipping is deducted from the refund, even if it was free at purchase. The store does not accept returns for allergic reactions.

Go with YesStyle if it delivers to your address and you put weight on Trustpilot reputation. The rating is higher and the store answers almost all negative reviews on its profile. It also has delivery and tracking complaints, covered in YesStyle on Trustpilot.

CECILIA010 gives 5% extra on the first purchase and 2% on later ones, and stacks with the store's eligible coupons. It goes in the Reward Code field at checkout. Before deciding on price, see YesStyle vs StyleKorean: which is worth it for your wallet?, with the same products at both stores, shipping, tax and returns. The current coupons are in YesStyle coupons and Reward Code.

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The answer depends on where you live. In the US and Canada, the store says customs charges are paid at checkout. In the UK, reviewers split: some report VAT paid at checkout with no further charge, others report paying twice. Elsewhere, check the checkout: see whether it accepts your address, what the shipping costs, and whether taxes are included or may be collected later.

YesStyle's rules by country are in our YesStyle shipping guide.